Terms and Conditions
These Terms and Conditions apply to the wogashi website www.wogashi.ch. By using the site, you agree to the Terms and Conditions. If you do not agree, please do not use our site.
Terms
We may change these terms from time to time to ensure they are kept up-to-date with how we operate and with our legal obligations.
Every time you wish to order product(s) through this site, please check this page (Terms and Conditions) to ensure you are aware of the terms and conditions which apply at the time of purchase.
Contact Us
If you have any questions or comments about these terms and conditions or about any of our products, please contact us at info@wogashi.ch or use our contact form.
If we have to contact you, we will do so in writing via the email you provided to us with your order.
Shipping
Orders usually take about 5-7 business days to process plus 2-3 days to ship depending on your location.
International Shipping
Sorry, currently we do not ship outside of Switzerland.
Return/Refund Policy
All sales are final although wogashi can exchange colors and sizes but ONLY if we are contacted within 14 days of receiving your order and if the desired item is available.
(This does not include the following item(s): Safety First Bär Mask)
Please be sure to email us with your order number and the details of what you would like to exchange so we can address your order issue as quickly as possible. The return shipping costs must be paid by the customer.
Shipping Rate Switzerland
The base shipping rate for purchases under CHF 100.00 is CHF 8.00.
For purchases over CHF 100.00, you can select the free shipping option.
Please make sure when ordering to DOUBLE-CHECK all shipping information. We are not responsible for shipments that do not make it to their location due to incorrect shipping information. If you have entered the wrong shipping information, please contact us within 24 hours of placing your order.
Our Products
The images of the products on wogashi.ch and on social media platforms are for illustrative purposes only. We cannot guarantee your device will display the colors of the products correctly. The products delivered may therefore vary slightly from those images.
The design of individual items may change slightly in production. Wogashi cannot accept any liability for such modifications made by manufacturers and suppliers.
Prices for products may change without notice. However, these changes will not affect orders that have already been placed.
Please note that the prices listed on the wogashi.ch website are only applicable for items purchased on wogashi.ch and not for items purchased from another source.
The price of a product does not include delivery and return charges. Details of the delivery charges are provided during the order process.
All texts, logos, photographs, illustrations, graphics, designs and artwork are protected by copyright.
